The Solutions Analyst I (SA) is a direct report to the Solutions Manager and will work with business partners, IT management, development staff, systems analysts, system administrators and operations staff to apply professional principles, practices and techniques to deliver solutions within scope and cost, based on thorough requirements gathering, work estimation, and quality assurance testing.
The SA is chartered with establishing priorities while balancing support and project deliverables. The SA will be hands-on and thoroughly involved in the solution and project delivery, which includes constant review and adherence to plans, budgets, scope, and charters. It is imperative for this person to have strong communication skills, strong collaboration skills, and a good understanding of standard IT industry practices.
The individual will be forward looking and able to anticipate risks and needs and able to quickly consider impact, and decide how best to utilize departmental resources in a creative, cost effective manner. This involves selecting and recommending mitigation strategies that meet business needs.
The SA is a leader who has a wide range of experience – from project inception to delivery to day-to-day support.